Customer Service Representative - PT
Company: CorTrust Bank
Location: Saint Paul
Posted on: February 16, 2026
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Job Description:
Job Description Job Description CORTRUST BANK The mission of
this bank is to profitably deliver high quality customer service
that meets the financial needs of our community, its businesses,
and its citizens. No line of financial services is beyond our
charter. CorTrust Bank is seeking part-time Customer Service
Representative in our Woodbury community! It's more than just a
job! When you join one of the region's leading community banks, you
can expect a family atmosphere committed to building outstanding
teams. We believe in the overall well-being of our employees and
work hard to provide the best opportunities for growth. We're proud
to offer a competitive compensation package that includes paid time
off, service awards, and community service opportunities. Summary:
The Customer Service Representative directly supports our customers
and front-line operations by engaging with customers, processing
teller transactions, and performing administrative duties. CorTrust
is seeking a part- time Customer Service Representative who can
work 25-30 hours a week. Key areas of responsibility: Customer
service: Communicate professionally and courteously with internal
and external clients and adhere to phone etiquette policies.
Respond to general inquiries and utilize knowledge of bank areas to
properly direct calls and inquiries. Ask questions to recognize
client needs, recommend products and services, and make referrals
to our business partners when possible. Teller transactions & cash
handling: Accurately complete general teller transactions such as
cash and check deposits, check cashing, credit payments,
withdrawals, and more. Demonstrate accurate cash handling and
reporting, including balancing drawers and ATMs, filing Currency
Transaction Reports (CTRs), and monitoring cash levels.
Administrative & compliance: Adhere to all CorTrust policies and
handbooks, complete required security and regulatory training, and
maintain customer privacy and confidentiality. Process reports, run
proof work, and complete general ledger maintenance and
reconciliation. Other duties as assigned. Key competencies: The
ideal candidate for Customer Service Representative possesses a
combination of education and experience to be able to perform the
primary duties of this position with little supervision, managing
multiple projects simultaneously. They adapt easily to system,
process, product, and service changes, and are able to reason,
problem solve and think critically. They must demonstrate a high
level of integrity, personal diplomacy, and respect. Knowledge of
Federal banking regulations and industry workflow is a plus but
isn’t required. Must be able and willing to abide by all Bank
policies, procedures, and Federal banking regulations. CorTrust is
an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, disability status, protected
veteran status, or any other characteristic protected by law.
Keywords: CorTrust Bank, Coon Rapids , Customer Service Representative - PT, Accounting, Auditing , Saint Paul, Minnesota
